Deliveries & Returns
C-19 Update
We are continuing to operate as normal and follow government guidelines. Our turnaround time between ordering and dispatch is now 2-3 days, please allow extra time for delivery due potential delays with Royal Mail.
Shipping Costs United Kingdom
0-£20 Royal Mail 1st class £2.95
0-£20 Royal Mail 2nd class £1.80
Orders over £20 free UK delivery
Orders over £30 will be posted using Royal Mail tracked and signed for
Shipping costs Europe
0-£25 Royal Mail 1st class airmail £4.70
£25- £50 Royal Mail 1st class airmail £6.60
£50- £75 Tracked and signed for 1st class £12.00
Shipping costs rest of world
0-£25 Royal Mail 1st class airmail £6.00
£25-£50 Royal Mail 1st class airmail £9.50
£50-£75 Tracked and signed for 1st class £14.00
Delivery times
All items we aim to post between 1-2 days after an order is placed. Personalised orders we aim to dispatch between 2-3 days.
If two weeks has passed and you have not received your order, then please contact us immediately so we can track your item.
Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost. Once this time has passed a replacement item will be sent to you. A refund will only be issued for lost post if the item is out of stock.
If you are in any way unhappy with your item or would like an exchange or refund, then please send back within 14 days to:
Little Writing Company
Flat 22 Elizabeth Court
Lower Kings Road
Kingston
KT2 5HP
You are responsible for the financial value of any goods that are being returned until we receive them, so we recommend that you use a trackable postage service and retain proof of postage.
If you have any queries regarding your return, please email: info@littlewritingcompany.com
Returns that are damaged may not be accepted and may be sent back to the customer and/or a refund refused.
Once your return has been received, we aim to process it as quickly as possible. Please ensure you include your order number or packaging slip when returning any items, as without this we are unable to complete your refund. We will notify you by email when we receive and approve your return. will then issue a refund by the same payment method as your order within 14 days of receiving your returned item.